Frequently Asked Questions

How is payment accepted?

We accept cash, checks, and credit cards at Overhead Door™. We accept MasterCard, Visa, Discover, or American Express for credit cards.

I’m interested in painting my house trim to match my new garage door color. Where can I find the color formulas?

Our Color Chart and instructions will provide you with paint color formulas to match your trim to your Overhead Door™ steel garage door! There are also instructions for re-painting your door to match original Overhead Door™ colors.

What types of operators do you have?

We offer information on operators on the Garage Door Opener section of the Overhead Door™ website.

What is the warranty for torsion spring replacement?

Every torsion spring we sell is covered by a one-year labor warranty that begins the same day as your service. Each warranty from Overhead Door™ covers defects for both material and workmanship. The spring itself also comes with a five-year warranty.

What if I need to replace other parts? How long are your parts and labor warranties?

Each garage door piece or accessory we replaced is covered for 90 days. Labor is covered for 30 days. Both start the day that you begin your service.

How do I change the code on my keypad?

Check the instructions that are included with the keypad. The instructions will note how to change your code. If your keypad isn’t pictured, please call our Service Department for further information.